How to Buy Publications and Training Resources

On this page you will find information on:

Ordering
Shipping
Discount Policy
Return Policy

Ordering

To order NMCI Publications, you have several options:

Order Online (NEW!)
Simply browse the online Publications Catalog, When you locate a product you want, just enter the quantity you'd like to order and click the "Add to Cart" button. Our Shopping Cart system then guides you through the process of completing your order, including submitting your Visa, MasterCard, or American Express payment through our secure e-commerce server. Go to the online Publications Catalog.

Payment by Check:
Send a check in along with a completed order form. As soon as your check is received, we will ship out your publications. Please be sure that the correct amount for shipping and handling is included with your order.

Click here for an order form you can print out. (PDF)

Payment by Credit Card Offline:
Complete an order form and pay by credit card (Visa, Mastercard, or American Express). The order form has space for entering in all your credit card information. You can print that out, fill it in, and then either mail it or fax it to us at:

NMCI Publications

3000 Connecticut Ave, NW

Suite 438

Washington, DC 20008-2556

Fax: (202) 483-5233

Tel: (202) 483-0700

Payment by Purchase Order:
Purchase Order. If your institution will be paying through a purchase order, please fill out an order form, mark it as "PO" and include the PO number, and INCLUDE A COPY OF THE COMPLETED PURCHASE ORDER in your fax to us. We cannot ship publications until we have a copy of the actual purchase order.

Shipping

NMCI generally processes publication orders once a week and ships them via UPS ground, so it will take some time for them to arrive. Pricing for shipping and handling is explained in detail on the order form.

If you have a rush order, you have two options. First, you can call NMCI to arrange shipping options and costs. Second (and easier), you can include with your order written instructions for sending the package overnight or second day air, AND PROVIDE YOUR ACCOUNT NUMBER FOR THE SHIPPING COMPANY YOU WANT US TO USE. That company will charge you directly for shipping, and NMCI will only charge a small handling fee

Discount Policy

NMCI offers a discount to those purchasing three or more OF THE SAME TITLE, depending on the quantity ordered:

Discounts apply only when ordering multiple copies of the same title. They would not apply, for example, when ordering one copy of three different titles.

Return Policy

Any returns must meet the following criteria:

1. Merchandise must be received by NMCI Publications within thirty (30) days of the invoice or packing slip date. Please allow one week for shipping, as no exceptions will be made.

2. Please enclose a copy of the invoice or packing slip, so we are sure to credit the correct account.

3. Returned merchandise MUST be received by NMCI Publications in saleable condition. Manuals or books with bent covers, scratches, missing pages, or broken spines will not be accepted for credit under ANY circumstances.

4. Computer software and Training Manuals in three-ring binders are NOT returnable, unless they can be proven defective upon receipt. Please notify NMCI Publications of any such defects within ten (10) days of the invoice date.

5. Returns MUST be shipped to:

NMCI Publications
3000 Connecticut Avenue, NW
Suite 438
Washington, DC 20008-2556

6. All charges incurred in returning merchandise to NMCI Publications are the responsibility of the customer.

To ensure that your returns are not lost or damaged in transit, we recommend shipping returns via U.P.S., carefully packed in a box. Merchandise shipped in bags or envelopes is most likely to be damaged in transit.